Privacy Policy — Adventure Alternative Nepal

We collect only what we need to organise safe, well-prepared trips for you — and we never sell your data.

Data we collect

Account & booking — name, date of birth, passport details, nationality, contact information, dietary and medical notes.
Payment — processed by our licensed payment partners; we store only the last four digits and brand of the card.
Health & insurance — required for high-altitude clearances and emergency response.
Site usage — anonymised analytics about which pages you visit and which buttons you click.

How we use it

Organising your trip, permits, insurance verification, and emergency contacts.
Communicating itinerary updates, weather advisories, and post-trip follow-up.
Improving our website and trip design (in aggregate, not individually identifiable).

Sharing

We share data only with partners required to deliver your trip — guides, lodges, airlines, hospitals, insurance providers, and government permit offices. We never sell personal data to advertisers.

Retention

Booking records are kept for 7 years to meet Nepalese accounting requirements. Health information is destroyed within 90 days of trip completion unless an incident report requires longer retention.

Your rights

You may request a copy, correction, or deletion of your personal data by emailing privacy@adventurealternativenepal.com. EU/UK residents have additional rights under GDPR; California residents under CCPA.

Security

Data is encrypted in transit (TLS 1.3) and at rest. Access is limited to staff who need it, logged, and reviewed quarterly.