Honest, transparent windows. We charge only what we have committed to partners on your behalf.
If we cancel for any reason within our control, you receive a full refund or the option to transfer to another departure or trip of equivalent value.
Earthquakes, prolonged weather closures, civil unrest, pandemics, and similar events: we will rebook you onto a comparable departure within 18 months at no extra charge. Cash refunds are at our discretion and subject to recoverability from partners.
Domestic flight tickets and helicopter charters are non-refundable once issued. We will, however, transfer them to a new date when operationally possible.
Email bookings@adventurealternativenepal.com with your reference number. Cancellations are effective on the date we acknowledge them, not when you send the email.