Refund & Cancellation Policy

Cancellation by you

• 60+ days before departure — full refund of deposit minus a $150 administration fee.
• 45–59 days — 75% refund.
• 30–44 days — 50% refund.
• 15–29 days — 25% refund.
• 0–14 days — no refund. We will issue a credit note valid for 24 months at our discretion.

Cancellation by us

If we cancel for any reason within our control, you receive a full refund or the option to transfer to another departure or trip of equivalent value.

Force majeure

Earthquakes, prolonged weather closures, civil unrest, pandemics, and similar events: we will rebook you onto a comparable departure within 18 months at no extra charge. Cash refunds are at our discretion and subject to recoverability from partners.

Helicopter & domestic flights

Domestic flight tickets and helicopter charters are non-refundable once issued. We will, however, transfer them to a new date when operationally possible.

How to cancel

Email bookings@adventurealternativenepal.com with your reference number. Cancellations are effective on the date we acknowledge them, not when you send the email.